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    0 0

    Thanks, Jeff.

     

    Roxanne K. Dill

    Instructor

    Manship School of Mass Communication

    Office: 223 Hodges Hall

    Phone: 225-578-9295

    Mail: 211 Journalism Building

    LSU, Baton Rouge, LA 70803


    0 0

    Thanks Kartikay and Kglad,

    I received an email from Adobe in the night with the serial number and the download link.


    0 0
  • 02/19/15--17:14: Re: reinstalling CC
  • I don’t want to install the free trial.  I have already paid for a year of CC membership.  I want to reactivate the account that I already purchased.  Everything I try only brings me to install the trial version.  UGH!


    0 0

    I am trying to install CS5.5 on a new Mac.

     

    I have confirmed the serial number with what is on my account. When I enter the number (confirming it is correct) - I get a message that the serial number is invalid for the product.

     

    When I purchased CS5.5 (in 2010), I already had CS4 - so this serial number was for an upgrade. Could this be the problem?

     

    I don't see a way with the downloads available to mimic a CS4 install followed by an upgrade to CS5.5.

     

    Suggestions???


    0 0
  • 02/19/15--17:40: Invalid Unicode?
  • ok so I got a CS4 installation disc and it says i have an invalid unicode followed by a whole bunch of other errors. it appears as though in another thread that you had answer this question but the solution was to get a new optical drive, but I know fro a fact that both optical drives on both my PCs work fine. so how do I solve the unicode problem?


    0 0
  • 02/19/15--17:43: Re: Invalid Unicode?
  • Unicode?

     

    Do you mean serial number (for licensing the software on your computer)?


    0 0
  • 02/19/15--17:44: Re: reinstalling CC
  • there's no difference between the trial app and and full app.

     

    the difference is if you sign in with the adobe id used to subscribe your trial cc desktop app will be the full cc paid-for desktop app.


    0 0

    great.  enjoy your cs6!


    0 0
  • 02/19/15--17:47: Re: Invalid Unicode?
  • nope... its an autoplay error. i put the disk in the computer and it says "Adobe Autoplay: invalid Unicode"


    0 0

    I have tried changing the display settings on my computer but that did not help. Help!


    0 0
  • 02/19/15--17:52: Re: Invalid Unicode?
  • The complete list of errors goes as follows when I insert the disk:

     

    Invalid Unicode File

         .\Autoplay\main.ini

    Error

         MAIN_FILE_VERSION

    Error

         PRODUCT_REGISTRY_PARENT

    Error

         PRODUCT_REGISTRY_KEY


    0 0

    download both file 1 of 2 and file 2 of 2.

     

    Downloadable installation files available:

     

    Download and installation help for Adobe links

    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.


    0 0

    I got a new laptop and need to install my program onto it. I have the CD's but no disc drive to put them into my computer. What should I do?


    0 0

    Downloadable installation files available:

     

    Download and installation help for Adobe links

    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.


    0 0
  • 02/19/15--18:08: Re: Invalid Unicode?
  • no, The complete list of errors goes as follows when I insert the disk:

     

    Invalid Unicode File

         .\Autoplay\main.ini

    Error

         MAIN_FILE_VERSION

    Error

         PRODUCT_REGISTRY_PARENT

    Error

         PRODUCT_REGISTRY_KEY


    0 0

    1. Get someone with a disk reader to help you transfer the files to a usb drive

     

    2. Or,download the trial version from Adobe.com, install that,  and use your current serial number to make it permanent

     

    If you try the second option and it won't accept your serial number, you can phone/chat with Adobe support using the links here

     

    Contact Customer Care


    0 0

    Hi Jkelley531

    try this one : open photoshop--edit--preference--experimental feature--checklist/active on dialog box "scale UI 200% for high density display(windows only)

    If not found you must upgrade to adobe photoshop CC

    regards

     

    Deto


    0 0

    You can try contacting Adobe to describe your problem via chat/phone at this site. Good luck

     

    Contact Customer Care


    0 0

    some of the programs i wanted installed but the ones i need most in photoshop and premiere pro keep showing errors.

     

    Exit Code: 6

     

     

     

     

    -------------------------------------- Summary --------------------------------------

     

     

     

     

    - 9 fatal error(s), 17 error(s), 13 warning(s)

     

     

     

     

     

     

     

     

     

     

    WARNING: DW031: Payload:{61A3D10A-AA4D-4E4C-B9DB-6A08D318EA41} Photoshop Camera Raw (64 bit) 6.0.0.0 has been updated and has been selected for repair. The patch {32841ECE-EC28-42CD-A4DD-6CE832A7EA8D} Photoshop Camera Raw (64 bit)_6.3_AdobeCameraRaw6.0All-x64 6.3.0.0 will be uninstalled now.

     

     

     

     

    WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.

     

     

     

     

    WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.

     

     

     

     

    WARNING: DW031: Payload:{61A3D10A-AA4D-4E4C-B9DB-6A08D318EA41} Photoshop Camera Raw (64 bit) 6.0.0.0 has been updated and has been selected for repair. The patch {32841ECE-EC28-42CD-A4DD-6CE832A7EA8D} Photoshop Camera Raw (64 bit)_6.3_AdobeCameraRaw6.0All-x64 6.3.0.0 will be uninstalled now.

     

     

     

     

    WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.

     

     

     

     

    WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.

     

     

     

     

    ----------- Payload: {E5DD149F-8370-48F9-A32C-2E3DC776CFFB} AdobeJRE 1.6.0.0 -----------

     

     

     

     

    FATAL: DS003: Cannot extract 'C:\Users\Jerry\Downloads\Adobe CS5_5\payloads\AdobeJRECS5-mul\Assets1_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{E5DD149F-8370-48F9-A32C-2E3DC776CFFB}'. Error: Error 0

     

     

     

     

    ----------- Payload: {AC003BC0-704F-4F02-A72E-AC8B7044DE24} AdobeOutputModule 3.1.0.0 -----------

     

     

     

     

    FATAL: DS003: Cannot extract 'C:\Users\Jerry\Downloads\Adobe CS5_5\payloads\AdobeOutputModuleAll\Assets1_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{AC003BC0-704F-4F02-A72E-AC8B7044DE24}'. Error: Error 0

     

     

     

     

    ----------- Payload: {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 -----------

     

     

     

     

    FATAL: DS003: Cannot extract 'C:\Users\Jerry\Downloads\Adobe CS5_5\payloads\AdobeXMPPanelsAll-081210013348\Assets1_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{42774483-D33C-46F7-8B20-FD0B1A3DAC25}'. Error: Error 0

     

     

     

     

    ----------- Payload: {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 -----------

     

     

     

     

    WARNING: DW036: Payload cannot be installed due to dependent operation failure

     

     

     

     

    ----------- Payload: {4A8546D0-CEDF-48C1-9BA1-DD5B4ADFC154} Adobe Mini Bridge CS5.1 1.1.0.0 -----------

     

     

     

     

    FATAL: DS003: Cannot extract 'C:\Users\Jerry\Downloads\Adobe CS5_5\payloads\AdobeMiniBridge1.1-mul\Assets1_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{4A8546D0-CEDF-48C1-9BA1-DD5B4ADFC154}'. Error: Error 0

     

     

     

     

    ----------- Payload: {3450d4c5-a82b-4428-a512-842ee1555a14} CSXS Story Extension 2.5.0.0 -----------

     

     

     

     

    FATAL: DS003: Cannot extract 'C:\Users\Jerry\Downloads\Adobe CS5_5\payloads\AdobeStoryExtension-mul\Assets1_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{3450d4c5-a82b-4428-a512-842ee1555a14}'. Error: Error 0

     

     

     

     

    ----------- Payload: {CCB778B5-25B8-4E57-9F20-72B11B443EF9} AmericanEnglishSpeechAnalysisModels 2.5.0.0 -----------

     

     

     

     

    WARNING: DW036: Payload cannot be installed due to dependent operation failure

     

     

     

     

    ----------- Payload: {3EE734CB-F7AD-4691-9712-066E9FEC3E62} Adobe OnLocation CS5.1 Third Party Content 5.1.0.0 -----------

     

     

     

     

    FATAL: DS003: Cannot extract 'C:\Users\Jerry\Downloads\Adobe CS5_5\payloads\AdobeOnLocation5.1ProtectedAll\Assets1_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{3EE734CB-F7AD-4691-9712-066E9FEC3E62}'. Error: Error 0

     

     

     

     

    ----------- Payload: {7F05F449-4DC4-4E02-A8D1-4A3ED7DD5FA3} CS5.5 Production Premium 5.5.0.0 -----------

     

     

     

     

    WARNING: DW036: Payload cannot be installed due to dependent operation failure

     

     

     

     

    WARNING: DW036: Payload cannot be installed due to dependent operation failure

     

     

     

     

    ----------- Payload: {08EF22BC-43B2-4B4E-BA12-52B18F418F38} Adobe Photoshop CS5.1 Core 12.1.0.0 -----------

     

     

     

     

    FATAL: DS003: Cannot extract 'C:\Users\Jerry\Downloads\Adobe CS5_5\payloads\AdobePhotoshop12-Core\Assets1_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{08EF22BC-43B2-4B4E-BA12-52B18F418F38}'. Error: Error 0

     

     

     

     

    WARNING: DW036: Payload cannot be installed due to dependent operation failure

     

     

     

     

    ----------- Payload: {10355145-8A4C-47F3-994B-B9B81B4DABF5} Adobe Photoshop CS5.1 Core_x64 12.1.0.0 -----------

     

     

     

     

    FATAL: DS003: Cannot extract 'C:\Users\Jerry\Downloads\Adobe CS5_5\payloads\AdobePhotoshop12-Core_x64\Assets1_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{10355145-8A4C-47F3-994B-B9B81B4DABF5}'. Error: Error 0

     

     

     

     

    WARNING: DW036: Payload cannot be installed due to dependent operation failure

     

     

     

     

    ----------- Payload: {CE45CAE5-0B56-4C52-AE07-98A05027A049} Adobe Premiere Pro CS5.5 5.5.0.0 -----------

     

     

     

     

    FATAL: DS003: Cannot extract 'C:\Users\Jerry\Downloads\Adobe CS5_5\payloads\AdobePremierePro5.5AllTrial\Assets1_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{CE45CAE5-0B56-4C52-AE07-98A05027A049}'. Error: Error 0

     

     

     

     

    WARNING: DW036: Payload cannot be installed due to dependent operation failure

     

     

     

     

     

     

     

     

     

     

    ERROR: DW050: The following payload errors were found during install:

     

     

     

     

    ERROR: DW050:  - Adobe Photoshop CS5.1 Core: Failed due to Language Pack installation failure

     

     

     

     

    ERROR: DW050:  - Adobe Photoshop CS5.1 Core_x64: Failed due to Language Pack installation failure

     

     

     

     

    ERROR: DW050:  - Adobe Illustrator CS5.1: Failed due to Language Pack installation failure

     

     

     

     

    ERROR: DW050:  - CSXS Story Extension: Install failed

     

     

     

     

    ERROR: DW050:  - Adobe OnLocation CS5.1 Third Party Content: Install failed

     

     

     

     

    ERROR: DW050:  - Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll: Install failed

     

     

     

     

    ERROR: DW050:  - Adobe Mini Bridge CS5.1: Install failed

     

     

     

     

    ERROR: DW050:  - Adobe CSXS Infrastructure CS5.5: Install failed

     

     

     

     

    ERROR: DW050:  - AdobeOutputModule: Install failed

     

     

     

     

    ERROR: DW050:  - Adobe Premiere Pro CS5.5: Failed due to Language Pack installation failure

     

     

     

     

    ERROR: DW050:  - HIL Help Search: Install failed

     

     

     

     

    ERROR: DW050:  - Adobe Illustrator CS5.1_AdobeIllustrator15_1en_USLanguagePack: Install failed

     

     

     

     

    ERROR: DW050:  - AdobeJRE: Install failed

     

     

     

     

    ERROR: DW050:  - Adobe Photoshop CS5.1 English Language Pack_AdobePhotoshop12-en_US: Install failed

     

     

     

     

    ERROR: DW050:  - Adobe Photoshop CS5.1 English Language Pack_x64_AdobePhotoshop12-en_US_x64: Install failed

     

     

     

     

    ERROR: DW050:  - Adobe Premiere Pro CS5.5_AdobePremierePro5.5en_USLanguagePack: Install failed

     

     

     

     

    -------------------------------------------------------------------------------------


    0 0

    That link just takes me back to where I started. Chatting with someone would be great - can't seem to find how to do that. And I can't find a phone number to call.


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