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Re: Successfully Installing & Activating CS6 (not Creative Cloud) behind an Authentication Proxy server

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What if you got the message that your software activation was successful, but when trying to run any of the modules you get the following?

 

To open “Adobe Photoshop CS6,” you need to install a Java runtime, but you are not connected to the Internet.

 

To install a Java runtime later, open “Adobe Photoshop CS6” again.

 

Network Diagnostics...          OK

 

Online chat sent me directions to install a certificate, but the link in the instructions didn't work.  I've now had this software 4 months and still can't use it.  Now I can't even get to online chat anymore.  I'm on a Mac.

 

Any help will be GREATLY appreciated.


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