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Re: I can't seem to be able to open Adobe Premiere Pro after downloading it and saying it's in use.

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The install summary does not provide enough details to fully view the error message.  Please see Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5 -cs5.html for information on how to locate the full installation log.

 

At this point I would recommend contacting our support team and working with them directly.  For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6.  Our chat representatives can provide a personalized experience to resolve the issue you have described.


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