Thanks Jeff for your help on this tricky problem. I have done as you suggested and spoken to an Adobe tech guy over the telephone. He took over my computer and tried to make headway with the problem, but it is not solved yet, perhaps because the Adobe Application Manager does not work on both my computers where I have installed Creative Cloud. He is currently researching the problem further and will get back to me. I will let you know when the problem is solved to provide some closure to this problem which I have raised here.
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