Quantcast
Channel: Adobe Community: Message List - Downloading, Installing, Setting Up
Viewing all articles
Browse latest Browse all 84027

Unable to Reinstall Muse

$
0
0

The other day, I was attempting to launch Adobe Muse, and was prompted to download the latest update. I would upload the update, and Muse would appear to begin to launch its splash page. Right before the splash page would show, I would be informed that I needed another update. So I would upload the next update. I did this process (updates galore) about four times, before Muse tells me that my "subscription has expired".

 

 

I am using the Adobe Cloud, and have a year long subscription. My dues have been paid for this month. Seeing that I was unable to launch Adobe Muse, and de-activate it, I went ahead and uninstalled it from my computer entirely. I was under the impression, that my Adobe Manager would realize that it doesn't exist on my computer, and would prompt something. Whether it would let me know that something is wrong, or "hey, update me". Except, my Adobe Manager Application still thinks that I have Adobe Muse "updated", and I have no way to upload it...

 

I inquired with the 24hr/7days a week chat two days ago, and the Technical Team was unavailable. Adobe Muse is a part of my package that I am paying for, and would like a way to reinstall it. What do I have to do to do this?

 

Thanks,

 

G.


Viewing all articles
Browse latest Browse all 84027

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>