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Re: Creative Cloud and Acrobat Pro XI

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Ok. That's strange. We might need to uninstall AAM from the machine and then re-download it.

 

> Download and install the Adobe Creative Suite Cleaner Tool: http://www.adobe.com/support/contact/cscleanertool.html

> Extract and run it.

> Select "e" for English.

> Hit "Y" for Yes if asked.

> Select Option 3 for Creative Cloud.

> Then select Option 1 for Creative Cloud Installer.

> Rename the OOBE folder to OOBE OLD from

Mac: MAC HD/Library/Application Support/Adobe

Win: C:\Program Files (x86)\Common Files\Adobe\

> Download and Install the latest version of Adobe Application Manager from the below link :

Windows: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773

Mac: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774

> Try to install the update now and check.


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