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Re: Keep getting an error code

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Hi ,

 

I am replying the second part of the query ,

Also, I have some purchased actions that used to work fine for me when I had the free trial, but now that I have subscribed, they no longer work right. How can I fix this as well?

 

For such issues , please click on "license this software" which is at the bottom of the prompt which asks to buy the product , it will ask you to sign in , if the subscription is active , it will provide you the message "subscription activated",

 

This is for Creative cloud  subscription ,incase it is a perpetual product , then after signing it will take you to a screen asking for serial number , insert the serial number , the product will be serialised .

 

To check whether it is a trial or paid subscription/product , click on the help tab of the product , check the "deactivate" tab , if it is live then it the paid subscription /product , if it is greyed out then it is still the trial running.

 

Regards

 

Raj


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