Wow, this has been an issue for 8 months? Isn't that like an eternity in the software world? I'm not saying I don't think Adobe is working on the problem, but could it be it really is unsolvable? I just purchases CS6 two months ago as a graphic design student and have been having this issue since then. I started looking around for a solution and kept finding more and more people with the problem...
I've only contacted customer support about this once, so at least now I know not to keep doing that.
I guess I'll wait, really is there anything else anyone can do? I know Jeff Wright referenced the bulletin would be updated, but if anyone is alerted to a solution it would be great if you could post here too. Sorry I have nothing of value to add here, except I feel the same
Kim