Hi gbl11,
Sorry you are still having trouble. Here are some references to help you troubleshoot your issue:
- Uninstall AAM instructions: http://helpx.adobe.com/creative-suite/kb/troubleshoot-creative-cloud-i nstallation-download.html#removing_creative_cloud
- The AAM patch is a possibilty to help: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774
- If you are getting an A12E error code, this forum discussion might be helpful: http://forums.adobe.com/message/4671752
Let us know if any of these help solve your issue.