Hello,
I have the CS4 Design Suite on 2 macbooks. While out travelling abroad, I got my laptop stolen. I bought a new macbook and I installed CS4 on it. I read that you can deactivate and then reactivate in order to see the serial number so I can put it back on the new one. I have 2 questions:
1. Is there any way to deactivate it on the stolen one remotely? Unfortunately, I didn't register it... I know! I should have but I didn't...
2. When I deactivate and reactivate it on the laptop I still have, it does not show the serial number. I deactivate and close it out. When it reopens it doesn't not show the option screen with the serial number. Photoshop just pops back up.
Is there something I am doing wrong? If the serial number is not obtainable this way, is there any other way I can get this set back up?
Thank you in advance for your help.