I have purchased the "download" version of Creative Suite Master Collection Student Teacher Edition. I have paid for it and sent in my Teacher/Student documents. They were approved. Now I navigate to a page that has buttons for downloading it - its about a 7gb download. My IT guy tried downloading it last night but the download did not complete. He tried a second time and the download came to 100% but again the file did not work. I have contacted him to provide more details for you. T
I just spoke with my IT guy he says "unable to complete" downloading
Is this the information that you need?