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Re: Premier elements 11 install stops/fails

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Hi Addison,

 

The logs that you shared all look good. This error seems to be a windows/msi problem. Would you please do the following:

1. Rename "InstallShield" folder lying in C:\Program Files (x86)\Common Files\InstallShield

2.  Restart your system

3. Right-click on setup.exe & click 'Run as administrator'

 

Please let me know if the steps above do not work for you.

 

thanks.


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