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Re: INSTALLATION FAILURE CS6

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I've gone down that road and was thoroughly mis-handled.  Chat was a total waste of time  - all they have are their scripts that are cookie cutter and not germane to the issue.  Phone was even more fun:  I did the call back and was put on hold for over an hour before giving up.

 

It is beyond an exercise in frustration.  All that I got was 3 hours wasted and a high level of frustration.

 

If you could give me a file list of DLLs that are placed outside of the program files, it would go a long way toward resolving this problem.

 

A hint:  the  errant DLLs or registries are the same for AIR and for CS6.  Flash is not in the mix. 

 

I am dead in the water with a product I cannot use. 


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