Troubleshoot Adobe Download Assistant
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http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assista nt.html
If the downloader continues to fail, then try downloading the software directly. You can download the trial version of the software using the link below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site.
