My operating system is Windows 32 bit and I am not on a managed network. And here is more detail on the messages I have been getting:
If I click on the Adobe Application Manager on my computer (or on the download link for one of the new product updates on the web page https://creative.adobe.com/apps) I get this message:
Download Error. Press Retry to try again or contact customer support.
Quit. Retry.
If I try to activate the Adobe Application Manager by clicking the updates link from within a product, for example Dreamweaver and InDesign, then I get this message:
Updates.
Your applications are all up-to-date as checked: 12/22/2012.
About. Preferences.
When I click on the Preferences button I am asked to check which products I want updates for, and then when I then click on OK I get this message:
Updates
Adobe DreamweaverCS6 146MB
DW CS6 12.1.1 Creative Cloud update 146MB
Adobe Photoshop CS6 231MB
Photoshop 13.1.1 for Creative Cloud 231MB
Photoshop Camera Raw 7 65 MB
Photoshop Camera Raw 7.3 65MB
Total Update Size: 443MB 646.4GB Available
About. Preferences. Update
When I then click on Update it says it is downloading, but before it finishes I get this message:
Update Failed
Updates could not be applied
The error log file may help you in identifying the problem. Then, try updating again. If the problems persist, contact customer support for further assistance.
When I click on the error log file link it gives this message:
DW CS6 12.1.1 Creative Cloud update
There was an error installing this update. Please quit and try again later. Error Code: U44M1I216
Photoshop Camera Raw 7.3
There was an error installing this update. Please quit and try again later. Error Code: U44M1I216
Photoshop 13.1.1 for Creative Cloud
There was an error installing this update. Please quit and try again later. Error Code: U44M1I216