Re: Possible to upgrade CS5 to CS6 using upgrade discs bought 2nd hand?
No, because you would need an upgrade license and serial number.
View ArticleRe: Move Adobe programs to another HDD
1. It is assumed that the original installation is under C:\Program Files\ although it could be under C:\Program Files (x86)\. Make the change accordingly. 2. Create the folder D:\Adobe\ and make sure...
View ArticleRe: Possible to upgrade CS5 to CS6 using upgrade discs bought 2nd hand?
Let's suppose someone is selling their complete package (including disks and serial numbers). If the package is used, you must get a transfer of license form, completed by the seller. Otherwise they...
View ArticleRe: Download Link for InDesign CS 6?
Please change your screen name to Omit the word Adobe.You do that by following these instructions. How to change your forum screen name If you don't do it right away, ASAP, Now, Today. There is a very...
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Re: Download Link for InDesign CS 6?
Oh no!!!!! I followed by your instruction and changed my name.
View ArticleRe: Proof of identity from an Adobe rep please
https://forums.adobe.com/people/Just+Shoot+Me wrote It is my opinion that Nancy OShea has muddied the waters with her reply.You're certainly entitled to your opinion. But reply #22 by Adobe staff...
View ArticleRe: Possible to upgrade CS5 to CS6 using upgrade discs bought 2nd hand?
CS6 wasn't that far removed from CS5 or CS4 before it. If you're hell bent on using legacy software, just keep using what you have until it quits working. eBay is a den of thieves for software...
View ArticleRe: Download Link for InDesign CS 6?
Log-in to your Adobe account. If you purchased digital downloads, your download links should still be in your account. https://account.adobe.com But if you purchased disks, you'll need to go back to...
View ArticleRe: Photoshop C6 Ver 13, can I down load from my account on the adobe website?
If you purchased digital downloads, the download link should still be in your Adobe Account.https://account.adobe.com If you purchased disks, you'll need to get a download link from Adobe Customer...
View ArticleRe: Move Adobe programs to another HDD
Freeing up much space by creating a dyamic link. 1. It is assumed that the original installation is under C:\Program Files\ although it could be under C:\Program Files (x86)\. Make the change...
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Re: Proof of identity from an Adobe rep please
https://forums.adobe.com/people/Nancy+OShea wrote https://forums.adobe.com/people/Just+Shoot+Me wrote It is my opinion that Nancy OShea has muddied the waters with her reply.You're certainly...
View ArticleRe: Can't install or update any app
Just to let you know I solved it Jeff, I couldn't face even 5 mins with the chat team, it was that awful before which is why it led me to the forums lol. Anyhoo the direct download way worked, once...
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Re: Can't install or update any app
Thanks for the update, Ian. I would recommend reviewing the settings of any installed security, anti-virus, or anti-malware software, Ian. The direct download option is often successful because the...
View ArticleCS5 Serial Numbers
Hi Adobe Users! I've been using my copy of CS5 Creative Suite for several years on my old Mac with no problems. I recently got a newer Mac and am running macOS Sierra. I installed CS5 successfully, and...
View ArticleRe: CS5 Serial Numbers
Hi Henry, Sorry to hear about this. I will be moving this discussion to Downloading, Installing, Setting Up community so that you can get some more responses from our installation experts. You may...
View ArticleRe: How to download an old version of Lightroom
ive just purchased ps then it tells me my os wont run it .. im on windows 8.1 ???
View ArticleRe: CS5 Serial Numbers
You need to contact support (NEVER post a serial number in an open forum!) to verify your number This is a public forum, not the link to Adobe support-other users here can't help with that specific...
View ArticleUnable to approve transaction issue [India]
Hi, I went through the chat interface on your website to inquire about the payment issue I had while purchasing a membership for using photoshop. The representative stated that I need to contact my...
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Re: Unable to approve transaction issue [India]
these are user-to-user forums. if you want to address an adobe representative re-engage chat. **************************************************from adobe (not me): "Important Community Announcement...
View ArticleRe: CS5 Serial Numbers
CS5 was built to run on older equipment and operating systems. Try the following steps. Use the Adobe Cleaner Tool to wipe all traces of Creative Suite off your system. Use the Creative Cloud...
View ArticleRe: Unable to approve transaction issue [India]
Sorry for the confusion. In certain regions of the world, payment transactions are handled by 3rd parties like Digital River. The cards they accept are decided by their respective merchant banks....
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Re: CS5 Serial Numbers
Thank you John and Nancy for those insights! Those are helpful suggestions. I'm also thinking of installing a second hard drive with an older operating system for running vintage software like CS5. If...
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Re: How to download an old version of Lightroom
Sure, it won’t. The message is correct. But not from Lightroom.
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Re: Adobe claims I have non-genuine software
I have been getting a similar pop up for the last couple of weeks. It's very irritating. I am a subscriber to the CC Photography plan, so my Photoshop and Lightroom are certainly valid. However, I have...
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Re: Adobe claims I have non-genuine software
Creative Cloud uses e-mail and password authentication instead of serial numbers. So if something is flagged as non-genuine, it's coming from a legacy Creative Suite serial number. Due to popular...
View Articlepermission may be required
I am unable to download anything as this message keeps popping up, it reads You may need to request permission from your IT administrator to use this app or service.
View ArticleAdobe Elements 13 not downloadable
I own licenses for Photoshop and Premiere Elements 13 and they show up correctly in my account. However I can't find a working site for either of them: - For PS I tried this site: Download Photoshop...
View ArticleRe: Adobe Elements 13 not downloadable
Go to the link below and check for downloads in your Adobe Account otherwise click contact us to start an on-line chat. Have your serial number and details of original purchase available. Make it clear...
View ArticleRe: Adobe Elements 13 not downloadable
I actually was there but my products are displayed under "My Products" but not under "Order History" probably because I got them 5 years ago.
View ArticleRe: Adobe Elements 13 not downloadable
Try the chat. Adobe support staff should be able to provide a download link.
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Re: permission may be required
Do you have an IT administrator, or this your own personal computer (not provided by work)?
View ArticleRe: Adobe Elements 13 not downloadable
Thank you very much! I contacted the support and they did provide me with the links below: - Premiere Elements 13:...
View ArticleRe: Adobe Elements 13 not downloadable
I’m sure it will be helpful although Adobe prefers not to publish links for legal reasons. Nevertheless this forum is due to transition soon to a new community.
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Re: How to download an old version of Lightroom
Please carefully read Creative Cloud and Photoshop / Lightroom system requirements. On PC, you need Win 7 or Win 10 with all the latest updates. Support for Win 8 and 8.1 are being phased out. Adobe...
View ArticleRe: CS6 13.0.6 Deactivate greyed out
I have the same issue. I am trying to deactivate CS6 to install another on my Mac. I checked this site saying to contact the volume licensing admin but I cannot give details since someone just gave...
View ArticleRe: CS6 13.0.6 Deactivate greyed out
justmecalej wroteI checked this site saying to contact the volume licensing admin but I cannot give details since someone just gave me the Mac with the programs installed. What to do?HiYou do not...
View ArticleRe: Adobe Creative Suite - Install on Stand Alone Network
I know this is an old thread, but the answers above are not correct.I have recently (2019) purchased a stand alone copy of CS6, which was previously owned, but has had the licence corretly de...
View ArticleRe: CS6 13.0.6 Deactivate greyed out
I have a legal copy of CS6 and want to replace the copy on my Mac. That is why I want to deactivate what is on there now.
View ArticleRe: CS6 13.0.6 Deactivate greyed out
You mentioned above "I cannot give details since someone just gave me the Mac with the programs installed"Did you have the licence transferred over to youTransfer an Adobe product license
View ArticleRe: CS6 13.0.6 Deactivate greyed out
Nope. Do you mean that I cannot deactivate without those details? There is no other way?
View ArticleRe: CS6 13.0.6 Deactivate greyed out
If you did not have the licence transferred then you do not legally own that copy and hence are not entitled to either use it or transfer it
View ArticleRe: Adobe Creative Suite - Install on Stand Alone Network
kmbb62859325 wrote I know this is an old thread, but the answers above are not correct.I have recently (2019) purchased a stand alone copy of CS6, which was previously owned, but has had the licence...
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Re: Adobe Creative Suite - Install on Stand Alone Network
CS6, CS5, CS4 and CS3 activation servers are still running.CS3, CS2 and CS users who contacted Adobe before this year were able to get working software. You say it was previously owned? Then it is not...
View ArticleRe: The application Install.app can't be opened. -1712
You may try to run the installer from the external disk. Or use flashdelover's method with xattr -c [path to .dmg] command.
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Re: CS6 13.0.6 Deactivate greyed out
Hello everyone, I just took the plunge and uninstalled the whole CS6 and then used the new CS6. Now it works well.Thank you for all your help!
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