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Re: CS6 + Creative Cloud + two computers = interminable mess

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The trial problem remains insoluble. I've tried going through the steps at http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html without success.

 

Firstly, that page says "You also have Creative Suite 5 (CS5) products installed on the same computer." As far as I know I have never had any product from CS5. I've had CS3 and I've upgraded to CS6. That's all.

 

Ther page also says "Acrobat displays the error, "Configuration Error 130:10." Not that I can see. There's no error message when azi try to use Acrobat.

 

Anyway, I try to do what the page tells me to. I download the patched version of AAM, install it, then open a CS6 component. I've tried each of InDesign, Photoshop and Acrobat. According to the instructions, once I've opened them, I should choose 'Deactivate' from the 'Help' menu. In each case 'Deactivate' is greyed out, so I can't choose it. So I'm at Step 4 and can't go any further.


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