Photo Elements won't open
I cannot get Photo Elements 11 to open. It installs OK but keeps asking me to to accept the licensing. I keep pressing the "Accept" button but it makes no difference. I have spent 6 hours trying to...
View Articlere-activating purchased software
We assisted a customer in purchasing CS3 Contibute back in 2008. We still have the trial version we downloaded. And, I have access to a raw email (but not the actual email) that we received to...
View ArticleRe: Error #2038 - unable to install CS6 on 10.8.3 brand new iMac
Thank you Megangeckler. The difficulty you are currently facing with the Adobe Download Assistant can be solved by removing the currently installed Adobe Download Assistant from your applications...
View ArticleRe: Photo Elements won't open
Thank you Paul. I would agree with Mylenium's suggestion as well. Please try creating a new local administrator account to see if you face the same difficulties with accepting the licensing agreement.
View ArticleRe: Error #2038 - unable to install CS6 on 10.8.3 brand new iMac
Hi Jeff, I do not have the Adobe Download Assistant installed. I also do not have any uninstallers from previous CS editions, as they were all trashed. I also downloaded the CS Cleaner Tool and it did...
View ArticleRe: CS6 installation, running Windows 7 pro, install reports Vista SP0
the adobe installer is detecting that information from somewhere on your system.
View ArticleRe: re-activating purchased software
if you have the serial number and this will need exceed your two allowed activations, sure.
View ArticleRe: Error #2038 - unable to install CS6 on 10.8.3 brand new iMac
Megangeckler the screenshot you posted would seem to indicate that the Adobe Download Assistant is installed. The new installation appears to be conflicting with it. If you have verified that ADA is...
View ArticleRe: Photo Elements won't open
Jeff, I have no idea how to create a new local administrator account. Paul
View Articlehelp reinstalling PSE 10
I was having issues with the brushes in PSE10 so I tried a reset and when that didn't work I un installed. When I reinstall from my disc with the serial # it goes so far then it starts to do a roll...
View ArticleRe: Photo Elements won't open
You can find information on how to create a new user account at OS X Lion: Create a new user account - http://support.apple.com/kb/ph4600. You may want to contact our support team though and refer to...
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Upgrading Windows 8 from Vista or Pasta as I call it
Hi just a thought...about to do a clean upgrade to Windows 8 from Vista will I be able to re-install Muse from Adobe Application Manager after the install or will my world stop spinning? any previous...
View ArticleRe: Adobe Application Manager Stopped working
Hi Jeff,Cannot find a summary section of the two logs of the apps I have just tried to update today, however I did a, find "error", and the following showed up;Indesign, (none are todays date...
View ArticleRe: My Adobe application manager is corrupted and I need to contact support!...
Chat support is useless as it is constantly busy and unavailable. I removed the VM and installed a fresh new one; got the same problem, so it is definitely something that Adobe has broken in the AAM.
View ArticleRe: Upgrading Windows 8 from Vista or Pasta as I call it
There are no promises when it comes to installing anything on any computer. You will be able to attempt to reinstall any software you had installed. If you encounter any problems reinstalling any...
View ArticleRe: Adobe Application Manager Stopped working
The DW063 error indicates that you have a file permission issue with the indicated directories. I would recommend going to a parent directory adjusting the file permissions and applying the permission...
View ArticleRe: Upgrading Windows 8 from Vista or Pasta as I call it
Thanks Ned - Naturally, when I exicute the OS upgrade I will want to get Muse back - after all - I am paying for the subscription! I am wondering if you would know if the Adobe Applications Manager,...
View ArticleRe: My Adobe application manager is corrupted and I need to contact support!...
Or it could be Parallels which is causing a communication failure. At this point though Keith I am sorry but I don't have any additional suggestions to offer in this venue. I would be happy to review...
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