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Re: Cannot reinstall after effects cs6 on win 7 64 bit. Stalling on install...

No luck so far  Left with an uninstallable CS6 PROD PREM. Do you think Adobe will give me my money back?  After all they sold the me the install and uninstall?

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Re: CS6 Adobe Application Manager won't open - "Another installer is...

I've moved your question to the Downloading, Installing, Setting Up forum which handles installer issues with AAM.

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After updating Photoshop and Illustrator I have error message

Hi, After updating manually Photoshop CS5 v.12.0.4 to 12.0.5 and Illustrator CS5 v.15.0.2 to 15.0.3(Because my Kaspersky virus program told me to do for safety reason) Both upgrade went smoothly. But...

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Re: Cannot reinstall after effects cs6 on win 7 64 bit. Stalling on install...

Hi, I would advise you to please contact our Chat Support for further help. http://www.adobe.com/support/chat/ivrchat.html Regards,

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Re: cloud not working

MarmaladePips I am sorry you have been facing difficulties launching Photoshop and Illustrator.  As Mylenium requested it would be beneficial if you can provide any specific error messages which you...

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Re: Cannot reinstall after effects cs6 on win 7 64 bit. Stalling on install...

I tried CHAT SUPPORT first!   First agent said after a long conversation with me supplying much information including serial that 'he was unable to help and will pass me to installation agent'....

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Re: How do I reinstall Acrobat X without a CD? I have serial Number.

I understand from previous forum posts that you cannot download the Acrobat Pro trial installer and enter an Acrobat Standard serial number to license it.  A separate Acrobat Standard installer is...

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Re: Cannot reinstall after effects cs6 on win 7 64 bit. Stalling on install...

I have copied this email string as a record.  Please ensure it is maintained as I will link to it from TOOLFARM and CREATIVE COW websites for other prospective owners/purchasers. thanksIan

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Re: How do I download PS. It is not in my account download list but I have...

The CS2 versions which have been made available are for users who have purchased Creative Suite 2 or Creative Suite and have been affected by the activation servers being shut down. Wolfie30 please...

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I am unable to open my trial

I have managed to download the 30 day free trial for the creative suite.  It is on my computer, but I cannot access it.  It is asking me to put in a serial number to validate the package.  Where do I...

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Re: Elements 9

What kglad said. And Camera Raw 7.3 is only compatible with Photoshop Elements 11.http://helpx.adobe.com/x-productkb/global/camera-raw-compatible-applic ations.html If you don't want to upgrade to...

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Re: Cannot reinstall after effects cs6 on win 7 64 bit. Stalling on install...

DumbMarine I am sorry you have been facing so many difficulties with your After Effects installation.  Do you have a case number from your interaction with our support team which I can reference? To...

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Re: Installer won't run.

Wdfs[0ioajsdfpa98djosf it sounds like you possibly used the Migration assistant at one point to attempt to move Creative Suite 3.3 to your new computer.  Is this correct? If so you can try running the...

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Re: How do I reinstall Acrobat X without a CD? I have serial Number.

ohhh, my error. rmktgv9p34, if you have a dell computer check:  http://forums.adobe.com/message/3587091

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Re: Cannot reinstall after effects cs6 on win 7 64 bit. Stalling on install...

Jeff,                 A sort of post script                 I did download the Adobe Support tool to analyse the install log but as the install just ‘halted’ at installing Adobe Help (383 minutes!)  on...

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Re: Cannot reinstall after effects cs6 on win 7 64 bit. Stalling on install...

Jeff,                 No sorry I haven’t I went in via CHAT.  No chat records received (from two sessions this early afternoon (UK time) or from subsequent call to expert telephone number I was asked...

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TECH SUPPORT - JOKE

ADOBE CUSTOMER SERVICE IS HORRIFIC!  I'VE BEEN ON HOLD TWICE FOR 1.5 HOURS.  ARE YOU KIDDING ME? I NEED TECH SUPPORT - AND NOT ONE PERSON IS THERE TO HELP.  SERVICE IS THE WORSE I'VE EVER EXPERIENCED...

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help needed to download

over a year ago i downloaded the student creative suite to my macbook pro that i still currently use.  i needed newer versions of all of the programs so i bought the creative suite cloud. since i am no...

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When I try to download Illustrator, the download screen appears, but does...

When I try to download Illustrator from my account alls well unitl the download.  Then nothing happens.  No progress bar.  The screen does not freeze, it just does nothing.

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Re: Cannot reinstall after effects cs6 on win 7 64 bit. Stalling on install...

I see Ian if you can please private message me with your e-mail address or e-mail me at jwright@adobe.com and refer to this discussion I would still like to review the interactions. If you continue to...

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