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Re: I am currently using CS6 (Creative Cloud) I now need to download 5.5 - is...

Do you have a valid serial number for CS5.5? If so, then you can download and install the trial version from the prodesigntools link in post #1. Then you can license it with your serial number. If not,...

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Re: Updates for CS5 error code U41M1C212

Hi Julie, Have you tried downloading and installing the updates manually from http://www.adobe.com/downloads/updates You may want to refer :...

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Re: -ShellExtLoader error message downloading CS6 for mac

Can you find SugarSync on the list or activity monitor?  If so, try that.

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Re: -ShellExtLoader error message downloading CS6 for mac

   Close SugarSync or If you are using any file sync application,if the application displayed is ShellExtLoader.

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Re: Updates for CS5 error code U41M1C212

Try if the same steps solves your problem.   1. Open Network and Sharing Center   2. Click Change adapter settings   3. Right-click the Microsoft Virtual WiFi Miniport Adapter, and click Disable.   4....

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Desktop content viewer disappeared

Hello,  I'm using cs6 design standard for mac. After an update of the "desktop content viewer" yesterday, I get an error message, whenever I try to preview the folder builder from indesign and the...

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Acrobat XI Reinstall & Printer Driver

I've just signed up for Creative Cloud, and am in the process of updating my CS5 apps to the latest versions. I installed Acrobat XI (without uninstalling my old version), but it didn't include a new...

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I cannot find my seriel number?

I need to re-install Acrobat from the cloud - I download - but then the program will not activate - I'm told that its because of my other Adobe products that I've updated - (not reinstalled). So,...

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Re: I cannot find my seriel number?

Hi Gavius13, No serial number is required to activate Acrobat from Cloud. Your Adobe ID will suffice.Please refer : http://helpx.adobe.com/creative-cloud/kb/convert-cs6-licensed-under-cc m.html

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Re: Desktop content viewer disappeared

Please refer the KB Doc :http://helpx.adobe.com/digital-publishing-suite/kb/manual-install-cont ent-viewer.html

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Re: Acrobat XI Reinstall & Printer Driver

Hi MrJosephClarke, If you have already uninstalled Acrobat old and new version, try downloading and installing it from : http://www.adobe.com/cfusion/tdrc/index.cfm?product=acrobat_pro&loc=usUse...

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Re: Volume licensing question

If Acrobat XI license is a retail license then it cannot be added to your Volume License account.If it's a Volume license you have bought from Adobe for Acrobat from a different account and both the...

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License transfer for change of hardware

I had to change my laptop due to some hardware problems. Now  when I install Adobe CS5 on my new laptop, will I have to purchase a new license or can I some how transfer the license to the new machine?

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Downloading to another drive

I recently bought Creative Cloud single app purchase for Premier Pro howver I want it to download to my D drive not C drive as the C drive does not have enough space (The D drive has well over 1 Tb) I...

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Re: License transfer for change of hardware

Have you used this license on any other machines yet?  You are allowed a maximum of two machines to share the same license if it is for personal use.  For more details see this help page....

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Re: Downloading to another drive

Hi Chrisnik, The default install location can only be set in Preferences. If it's not saving the changes try loggin on to the computer with Admin User rights and then try.Also let me know what OS are...

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How to reinstall Creative Suite backup?

Will backup creative suite restore program functionality after reinstalling operating system.

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Re: How to reinstall Creative Suite backup?

Hi Cinderella, Please let me know the way you are backing up Creative Suite.Also let me know the version of Creative Suite you are using and the OS version you are loading. It's beter to reinstall the...

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Re: How to reinstall Creative Suite backup?

I have windows XP backup  and creative suite 6. Thinking of getting windows 7. Will this pose a problem? Thank you.  Shirley CollierAdvertising Copywriter/Web DesignerFrom IPAD

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Re: How to reinstall Creative Suite backup?

Cinderella, you can first deactivate the software by going to the 'Help' menu and selecting 'Deactivate'and reinstall the software after upgrading to Windows 7.

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