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Re: Adobe CS6 Needs To Be Reactivated After Motherboard Replacement

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One of the things mentioned on the page you posted, was Adobe recommends buying legitimate software of course.

 

Does Adobe still sell CS6?  I ask because I like not having the monthly bill.


Re: Adobe CS6 Needs To Be Reactivated After Motherboard Replacement

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If Adobe doesn't sell CS6, can I get it from anyone else legitimately?

Re: Serial number revoked when trying to reinstall Creative Suite 6 Master Collection

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CS6 is 4+ years old, so I doubt you will find anyone that still has a box to sell sitting on a shelf

Re: CS3

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thanks, I did follow these instructions previously and inside my  Adobe installer file, is not an uninstalled adobe creative cloud. see attached snap shoot

Screen Shot 2018-04-03 at 3.42.17 PM.png

Re: CS3

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also removed the cache file (attached screens shots), but have Adobe Creative Suite files

cheers,

 

Screen Shot 2018-04-03 at 3.57.02 PM.pngScreen Shot 2018-04-03 at 3.56.39 PM.png

CS5.5 downloaden op macbook pro retina MacOS High Sierra v. 10.13.3 lukt niet

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Ik ben al 8 uur bezig en het lukt mij niet om mijn CS5.5 Standard Design pakket vanuit Adobe te downloaden op mijn macbook pro retina met MacOS High Sierra versie 10.13.3.

 

Nu heb ik gezien in de forum dat meer mensen dit probleem hebben maar kan niet zien of er een oplossing voor is gevonden.

kan iemand mij met spoed hiermee helpen?

 

groetjes

Re: CS3

Bug: Possibly bug with newsletter gaining access to Adobe Software.

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Hi.

I'm a fan of Adobe Software, but I haven't bought anything professional, only the free apps from AppStore. But recently I checked the newsletter from Adobe and I got redirected to their website with new updates. I scrolled a bit down, and found a button(?) where it said "Download". I thought Adobe was maybe giving out free copies, which would be odd without any key-license. I tried to download it, launched it and logged in. First it said (something like this) "You aren't registered to this software". I closed it and opened it again. Then it began to download. 1%.. I stopped it because I didn't want to do anything wrong. I contacted the support 24/7 chat, and I got redirected to here.

I have some pictures to explain it better, but I hope it just was the trial, and not the real software, because as said, I don't want to do anything wrong.

 

Regards Jonas.


Re: CS3

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am trying to reinstall CS3 with the new serial number provided by Adobe

Re: Adobe CS6 Needs To Be Reactivated After Motherboard Replacement

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That's what I figured, but I had to ask.

Re: CS5.5 downloaden op macbook pro retina MacOS High Sierra v. 10.13.3 lukt niet

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CS6 and earlier programs have not been tested and will not be updated for Mac El Capitan or later operating systems

-which means that you try to use CS6 and earlier at YOUR risk of having problems due to Apple updates

-Apple did not maintain backward compatibility with old programs in El Capitan or Sierra

--Adobe has a workaround to Apple's problem of not maintaining backward compatibility

--READ HERE https://forums.adobe.com/thread/2301916 for an Adobe solution to installing old programs, including a link to installing the old Java runtime that is required

--Also read for more information https://forums.adobe.com/thread/2458382

Re: CS3

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WARNING NOTICE

 

The message mentioning Skype was branched off and moved to a Moderator area

 

Adobe does NOT use Skype... anyone asking for a Skype ID needs to be reported so they may be banned

 

If someone asked you for a Skype ID via private message, post their Adobe ID here so they may be banned

Threw the Photoshop Elements 10 icon in the trash.

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I may have  thrown the Photoshop Elements 10 icon in the trash, and then emptied the trash thinking I had uninstalled it. When I then tried to re-install it it won't open again and the only message I get is "unable to continue because of a hardware or system error. Sorry but this error is unrecoverable." After some researching I found out I did exactly what you are NOT supposed to do since it can "cause trouble when you want to re-install". I'm sorry for being an IDIOT but is there ANYTHING I can do to make it work again? I have a MacBook Air, with the High Sierra version 10. 13.4.  1,6 GHz Intel Core i5 processor.

Re: Threw the Photoshop Elements 10 icon in the trash.

Re: Bug: Possibly bug with newsletter gaining access to Adobe Software.


Re: CS3

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I am still getting an error

 

followed these and redone the entire process described below until number 8.  After that, I got an error box (attached below) I need to contact customer support but not phone number or chat seems to work for me. the third day of the trying to install it.

please help!!! thanks

Screen Shot 2018-04-03 at 5.48.24 PM.png

Screen Shot 2018-04-03 at 6.24.14 PM.png

Downloading the latest version of Lightroom

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I don't know what is going on with Adobe, but I believe they have forgotten customer service.  In the old days when I paid $50 plus per month, I could contact the company for help. Since I am now retired, I changed my service just to include Light room and Photoshop at $22 per month. I now understand that that there is an update to Light room, which I downloaded but cannot open. I cannot even have a chat with Adobe to get this resolved. If anyone out there knows how to get Adobe to upload the latest version of Light room and let me open it, I would appreciate it or do I have to continue using their previous version forever because they do not want to update me.

 

I know I sound like a crabby old man which maybe I am, but Adobe's support was a lot better when I paid $50 plus per month. Do I have to go back that to get an answer to a simple Light room answer. Any help will be appreciated.

 

Thank you

 

Russ

Re: CS3

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Musikoz, I am sorry you are facing errors when attempting to install Creative Suite 3 Design Premium on your Mac.  What version of Mac OS are you reinstalling CS3 on?  What originally prompted you to reinstall Creative Suite 3?

 

The current error you posted, in message #8, indicates nothing more than the setup is failing to initialize.  Please review the related installation log to determine why the CS3 installer is failing to initialize.  Information on how to locate the CS3 installation logs can be found at Troubleshoot installation with install logs | Adobe Creative Suite 3, Adobe Creative Suite 4 .

 

You are welcome to post any specific errors you discover in this discussion, Musikoz.

Why doesn't Adobe provide Chat support for Light-room and Photoshop customers?

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Why have they stopped providing chat support. I know it helps their bottom line but does nothing for the poor slobs who are using their programs?

Re: Downloading the latest version of Lightroom

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Hi Russelhy,

 

First off, don't worry about sounding like a "crabby old man". First off, you don't, but even if you did, everyone's allowed when computer issues are in the mix. Few things under the sun will put me in a frustrated rage faster!

 

That said, let me make sure I understand the issue: you subscribe to Photoshop and Lightroom Creative Cloud and you are trying to update Lightroom. That update downloaded correctly but will not open, is that correct? If so, we need a bit more information to help us effectively troubleshoot. Are you updating via the Creative Cloud Desktop app or through Lightroom itself? Do you get any error messages? Finally, what is your computer operating system?

 

A couple of side notes: while I hope we can help you here on the forum, I want you to know that if you subscribe to Creative Cloud, you are absolutely eligible for phone or chat support. See this help document, which includes a link to contact support: What are my contact options?

 

Also, I'm curious what plan exactly you're on that costs $22 per month, since the Photography Plan, which includes Photoshop and Lightroom, is $9.99 for most people. Do you have the option with increased cloud storage?  I'm just looking out to make sure you're getting the most bang for your buck.

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